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Tidewater Dermatology

Sisters in Dermatology, Experts in Care

Text Message Terms and Conditions

Effective Date: September 22, 2026

By providing your mobile number and opting in to receive SMS messages from Tidewater Dermatology, you agree to receive customer care messages: appointment confirmations and reminders.

By opting in to receive text (SMS) messages from Tidewater Dermatology (Tidewater Dermatology, LLC; "we," "us," "our"), you agree to these Terms and Conditions ("Terms").

SMS Messaging Service

By providing my mobile phone number, I consent to receive text messages from Tidewater Dermatology with appointment confirmations and appointment reminders for my visits to Tidewater Dermatology, and replies to messages I send. Tidewater Dermatology does not send marketing messages by text. Message and data rates may apply.

You can opt in by giving us your mobile number and agreeing to receive texts when you book an appointment by phone, check in at our office, or complete our new-patient form. You can also text START to (410) 641-2222. Consent to receive texts is not a condition of receiving care.

Message Frequency

You will get more than one message from us unless you opt out. Message frequency varies; you will typically receive 1 to 3 messages per appointment. Tidewater Dermatology reserves the right to change the frequency of messages at any time. Tidewater Dermatology and carriers are not liable for delayed or undelivered messages.

Message and Data Rates

Message and data rates may apply based on your mobile carrier's terms.

Privacy Policy

Your information will be handled in accordance with our Text Message Privacy Policy. Our text messages never contain medical information, diagnoses, test results or the reason for your visit.

Cancellation/Opt-Out Instructions

You can opt out of receiving text messages at any time by replying STOP to any message we send you. After you opt out, you will receive one additional message confirming your request has been processed, and no further texts unless you opt in again. Opting out does not affect your care; we will continue to contact you by phone.

Help/Customer Support

Text the word HELP to (410) 641-2222 for support. You may also contact us directly at (410) 641-2222 or admin@tidewaterdermatology.com.

Liability

We are not responsible for any charges, errors, or delays in text message delivery or undelivered messages caused by your carrier or third-party service providers.